Pre-Order Policy

1. Introduction

Thank you for choosing to pre-order with OAC Collectibles. This Pre-Order Policy outlines the terms and conditions governing pre-orders made through our platform. By placing a pre-order with us, you agree to comply with this policy.

2. Pre-Order Process

• Pre-orders are reservations for products that are not yet available for immediate purchase.
• To place a pre-order, customers must provide accurate information including their name, contact details, shipping address, and payment information.
• Pre-orders require payment in full at the time of reservation, unless otherwise specified.

3. Product Availability

• The estimated availability date for pre-ordered products will be around 2-4 weeks upon pre-order date. Please note that this date is subject to change.
• We will make every effort to fulfill pre-orders by the estimated availability date. However, unforeseen circumstances may cause delays. In such cases, we will notify customers of any changes to the estimated availability date.

4. Cancellation Policy

• We do not offer refunds or cancellations for pre-ordered products after the order has been placed.
• In exceptional circumstances, such as product unavailability or a manufacturer recall, we reserve the right to cancel pre-orders and provide a full refund.

5. Changes to Pre-Order

• Customers may request changes to their pre-order details, such as shipping address, before the product is shipped.
• To request changes, customers must contact our customer service team and provide their order details.
• We will make every effort to accommodate change requests, but we cannot guarantee that changes can be made after the pre-order has been processed.

6. Product Pricing

• Pre-order prices are subject to change. We reserve the right to adjust prices for pre-ordered products at any time before the product is shipped.
• Customers will be charged the price in effect at the time of placing the pre-order.

7. Shipping and Delivery

• Shipping costs and delivery times for pre-ordered products will be specified on the product page.
• We will notify customers once their pre-ordered product has been shipped, along with tracking information.

8. Disclaimer

• While we make every effort to provide accurate information about pre-ordered products, we cannot guarantee the availability or specifications of products until they are released by the manufacturer.
• We reserve the right to cancel any pre-order for any reason, in which case customers will receive a full refund.

9. Contact Information

If you have any questions or concerns about our pre-order policy, please WhatsApp us at +6011-56467053

10. Agreement

By placing a pre-order with OAC Collectibles, you acknowledge that you have read and agree to abide by the terms and conditions outlined in this Pre-Order Policy.